Citi Hoppa's management must be dead asleep as their service to the public continues to go pear shaped, from bad to worse! In the tight and hot battle for commuters, the Citi Hoppa's are outdoing the matatus when it comes to crude behaviour, recklessness and utter greed. Just take a walk along valley road and you will see all the madness which include over-lapping, reckless driving, insults to commuters and over charging which I call out-right theft.
The other day my girlfriend started feeling unwell at work and so we decided to rush and see her doctor near Nairobi Hospital. We decided to take a Citi Hoppa number 46 outside the GPO (Telkom) and the conductor assured the bus would pass outside the Upper Hill Medical Centre which is situated next to Bishop Road off Ralph Bunche Rd. Of Course it was a big lie! The driver refused to use the route even though the road was clear without any jam.
To make things worse, when I alighted at Valley Road, the bus quickly left before my girlfriend could alight and she was driven 200 metres further away, never mind she was vomiting and sick! We were also overcharged for all the madness, 40 bob each, just like those going to Kawangware, never mind that it was a short distance of about 1 kilometre. The main reason we had taken the Citi Hopper was because we had been lied to it would turn left towards Nbi Hosp, but it didn't. For the same ride to where we got dumped, KBS was charging just 20 bob. Talk about a good company going to the dogs! And it's not the first time I have been disappointed by the hopeless Citi Hoppa.
18 comments:
I couldn't agree more! Don't forget most of these buses are smoky, clapped out and now rattling like mkebe along the roads. Damn, they are too old and I agree, many crew members lack professionalism. Where are the inspectors since it was not always like this? Where is Citi Hoppa boss and Juja MP are things fall apart in his company? Damn, you people became complacent after initial success. Get a whip "nyahunyo" and bring the crew back in line!
Those buses are not old: most were bought after 2003. The old Kenya Bus had buses over 30 years old and today, Akamba has buses with KAJs and KAHs. The problems with Citi Hoppa is simply management. They got into the bus business expecting it to be a walk in the park.
So, did your girl friend finally give birth? Ama it is just the morning sickness phase?
citi hoppshit....bloody useless kabisa the other day pandad one n i had left my wallet at home the stupid lady makanga thought i wanted a free ride n started arguing with me to come down.... had to call a friend to pay the fuckd up charges in tao after the insults all the way to town...
I truly hate citi hoppa with all my heart they are just full of thieves!people using route 111 should note the bus with registration KBA 633T is run by thieves n cons from driver to conductor!The conductor does not collect the fare,someone else does and when you pay with a big note,he tells you to wait for change then pretends to have forgotten.When you demand for your change,the man who was collecting fare claims he is not the conductor and the driver and conductor are behind him!This is organised crime and kenyans beware!i lost shs.500 today to the same!i jst dnt knw hw to get to the citi hoppa management!
So, did your girl friend finally give birth? Ama it is just the morning sickness phase?
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